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FAQs

Commonly Asked Questions

If you're searching for information, take a look at our frequently asked questions. You might find a quicker answer to your query there.

As a wholesaler, we trade with other businesses on an account basis. Please fill out the out the account opening form, and the relevant sales manager from our team will contact you to discuss your requirements.

Sales Team: Our Telesales team is available Monday through Friday from 9 a.m. to 5 p.m. to serve all of your food and beverage needs. Please keep in mind that all orders must be placed by 3 p.m.
 
Online ordering is not yet functional; please email info@gooderhamfarms.co.uk.
 
Alternatively, we can contact you to take your order on the day and time you specify during our office hours. Fill out the contact form, and one of our agents will contact you shortly.
 
Sales Manager: When you need a more personal touch, the Sales Manager will be pleased to work with you and offer you expert advise on your food and beverage needs.

We manage our pricing based on accounts. Kindly speak with our Sales Manager to go over your needs.

Across UK, our extensive fleet of vans provides a dependable food delivery service. We deliver six days a week, starting at 6 a.m., excluding Sundays. Unless you choose otherwise, our licensed portfolio is delivered every week on distinct, specialized beverages trucks from Tuesday through Saturday. For further details on the precise delivery days in your region, please get in touch with our Sales Manager. Deliveries made outside of our fleet, outside of the company's regular cycle, may incur additional carrier or postal fees.

For prompt response, send an email to info@gooderhamfarms.co.uk with a note for your sales manager. We will respond to your message as soon as we can.

Making sure you are signed up for our email updates is the best way to keep informed; you must choose to receive them. Join up for our special offers, or inquire about any other specials that our sales team may be able to provide.

Send an email to hr@gooderhamfarms.co.uk to learn more about opportunities for employment at Gooderham Farms, including any current openings. Additionally, we advertise job openings on Facebook, Twitter, Linked In, and Instagram.

We are constantly collating the information on allergens from our suppliers and warrant that we will transmit product data as we receive it. Please be aware that whilst we make all reasonable efforts to ensure that the information and processes on our site are correct, we cannot be held responsible for errors/and or omissions. As we do not manufacture, we warrant only that we will transmit product data as we receive it, accurately. Allergens can change regularly, please check for updates and refer to the packaging at all times. If you have any queries regarding product information, including allergens and special dietary requirements, such as gluten or dairy-free etc, please get in touch.

Please note that all shortages must be reported to the driver at the time of delivery, and they will amend the delivery advice accordingly. If delivery is made outwith our own transport then all claims for shortages must be reported within 48 hours of receipt of goods. Any further claims for shortages will only be addressed in exceptional circumstances, at our sole discretion. Due to Food Safety legislation, frozen and chilled goods are not returnable to the company subsequent of time of delivery.

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We offer highly competitive pricing structures and provide personalized service akin to that of a regional wholesaler.

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